WC_MAIN_BANNER_CAR_BENEFITS

WC_FOUR_COLUMNS_CAR_BENEFITS

Car insurance value added services and benefits

Booking must be booked 48 hours prior to requirement of the service.

Airport pickup and drop-off

Let us get you to the airport whilst you get into the holiday mood. Benefit from our free pickup or drop-off services to the airport. Call 800 292 and choose option 3 for the Roadside Assistance Service.

Book Now

Car service workshop pickup and drop-off

Time for your car’s service? We’ll arrange the pickup or drop-off (within the same emirate) at your convenience. Call 800 292 and choose option 3 for the Roadside Assistance Service

Book Now

24/7 on-road and off-road breakdown and recovery assistance.

Having a bad car day? Don't stress! Stay cool with AXA Car Insurance 24/7 Roadside assistance service ! the service includes towing service, Tyre replacement, battery boost and windscreen repaire.

Call Now

Free car pick-up and drop-off to the registration centre

On your car registration renewal save your time and benefit from our free car pick-up and drop-off service for your car.

Book Now

WC_ARTICLE_PERSONAL_CAR_BENEFITS_MORE

And More ....

Hire car service:

Get a complimentary car (if mentioned in your policy schedule), whilst your car is undergoing repairs following an accident.

(Check your policy schedule to confirm eligibility)

Car repair pickup and delivery:

AXA will arrange the pickup of your car from the location of request to the workshop, and have it delivered back to you upon completion of the repair.

(Check your policy schedule to confirm eligibility)

Submit your request online now or call 800 292 and dial option 4 to speak to our claims team.

BOOK NOW

WC_ARTICLE_CAR_FAQS

Frequently Asked Questions

Please book your request online or call 800 AXA (292) and dial option 4 to speak to our claims team.

When you call us, please provide us with the policy number to confirm the service. The insured vehicle will be taken for inspection only once. If due to any reason, the vehicle needs to be taken more than once, and you will be charged an extra fee. It is your responsibility to make sure all the fines are paid in advance. Please note that the inspection cost will not be bared by AXA.

Hire Car - documents required 

Copy of the Emirates ID

Copy of the driving license

Copy of the passport and visa

Copy of credit card

 

Inspection service - documents required

Copy of the Emirates ID

Copy of the driving license

Copy of the passport and visa

Original old registration card

The car repair pickup and delivery service is a one-time service, so please note the following:

 

- This service is not valid for motor cycles, commercial vehicles, pickup trucks and vans.

 

- Booking must be within the same emirate.

 

- Service centre charges/excess charges to be borne by the customer and paid directly to the service centre.

Since the airport pickup and drop-off is a two-time service, please take note of the following:


- You have the option of selecting either two pickups or two drop-offs, or one pickup and one drop-off.
- The complimentary service will be restricted to four people and four baggage.
- Each trip within the same emirate is limited to 40 kilometres; trips over 40 kilometres are not covered.
- Except for a pickup or drop-off service between Sharjah and Dubai or Dubai and Sharjah, this service does not provide intercity travel (a distance cap of 40 KMs applies). For instance, if a client resides in Dubai but wishes to be dropped off in the airports of Abu Dhabi or Ras Al Khaimah, this should not be covered.

Booking must be booked 48 hours prior to requirement of the service.