We understand that managing healthcare insurance policies easily and conveniently is important, especially with the current COVID-19 situation.

You can access the web version right here or you can simply download MyAXA Gulf app now and register using your healthcare policy details to explore the features and manage your full details.


Downloading the MyAXA Gulf app allows you to:

Convert your day-to-day needs into a paperless journey

  • Easily access your individual and dependants’ e-cards, policy benefits and covers.
  • Set your preferred bank details and submit your individual and dependants’ claims. 
  • Track and manage your claims instantly to get your reimbursements transferred quickly.

Benefit from around-the-clock medical advice, psychological support and more with:

  • AXA Teleconsultation**: 24/7 multilingual service providing voice and video consultation, medications prescription, home medications delivery* and wellness coaching by nutritionists.
  • Provider Locator: search our wide-spread local and global network providers and locate the nearest in-network facility. 
  • MindSet**: A confidential 24/7 multilingual service that provides you and your dependants, over the age of 17, with emotional wellbeing counselling provided by licensed psychologists.
  • Medication discount and free delivery service: Enjoy 7% off all non-prescribed medications and off-the-shelf products as an AXA member with 800 Pharmacy. Dubai residents can also receive a free home delivery service. 


* Where authorised by regulators
**Available for eligible members


To assist you during your MyAXA Gulf onboarding journey, we have arranged a step-by-step guide. Your dedicated AXA representatives will also be available 24/7 to support you with all your queries and healthcare needs.