Free airport pick-up and drop-off concierge service worth AED 250

Free pick up and drop off for your car’s repair service worth AED 250

24/7 on-road and off-road breakdown and recovery assistance

Free car inspection pick-up and drop-off service for registration renewal


Main Covers

UAE Comprehensive Car Insurance Cover

AXA is the #1 Rated in the UAE with 10% online discount. It is an all inclusive package that protects you, your passengers and your vehicle, covering third-party liability and personal damage.

In addition to the key benefits, this policy offers the following: 

  • A high-quality in-house customer service team that speaks more than 15 languages.

  • Option to repair at agency/dealership or AXA’s approved network of renowned garages with excellent standards.

  • Real-time SMS updates during car repair.

  • Oman extension coverage for your road trips to Oman.

  • RTA inspection performed on your behalf.

  • A free replacement car when yours is in service.




Motor Prestige
Motor Perfect
Motor Third Party
Loss or damage to the insured vehicle
Not Applicable
Third party liability - Bodily injury
Third party property damage
AED 5 million AED 3.5 million AED 3.5 million
Legal liability extended to include family members as Third Party
Fire & theft cover
Not Applicable
Storm, flood, riot and strike
Not Applicable
Personal injury cover
AED 20,000 AED 20,000 Not Applicable
Emergency medical expenses
AED 6,000 AED 3,500 Not Applicable
Personal belongings
AED 4,000 AED 4,000 Not Applicable
No claims discount
Oman cover
Off-road cover
Not Applicable
Maximum available agency repair period
Included 5 years Optional up to 5 years Not Applicable
Guaranteed repairs
Not Applicable
Back to invoice for total loss
24 months from 1st registration 6 months from 1st registration Not Applicable
Waiver for excess for windscreen damage
Yes, if below AED 5,000 Not Applicable
Personal accident benefit - driver
Optional AED 350,000 Optional AED 200,000 Optional AED 200,000
Personal accident benefit - passengers
Optional AED 200,000 Optional AED 200,000 Optional AED 200,000
Hire car benefit
Yes, up to AED 1,500 Optional, up to 7 days Not Applicable
24 hour accident and breakdown recovery
GCC cover
Optional Optional Not Applicable
Pickup & delivery (claims service)
Not Applicable
Claims single point of contact
Not Applicable Not Applicable



Quick contact links

Click Here to book the following services:

  • Airport pickup and drop-off
  • Car pickup and drop-off to a service workshop
  • Car inspection service for registration renewal


For Hire car service:  Call 800292

How to submit your claim

If you encounter any issue and want to submit a claim, our dedicated claims team can help you anytime with our hassle-free claims process, anywhere. Just tell us what happened and we will take it from there.

For endorsement or cancelation requests click Here.

For claims requests: Fill out this form or call 800 AXA (292) and one of our customer service representatives will guide you through your claim.




Please visit our new GIG Gulf website to access the latest documents