Main Covers

Our five customised plans are perfectly designed for you whatever your circumstances. Being covered with AXA Smart Health provides you with:  

  • Easy access to treatment and direct settlement from over 3,000 providers around the UAE and over 800,000 providers globally.
  • 24/7 support from a dedicated team of multilingual customer service professionals.
  • Quick online reimbursement of claims you may have paid.
  • 24/7 free medical teleconsultation with certified doctors, in case you need advice before seeking treatment.
  • Routine dental cover.
  • Comprehensive covers including inpatient cover, outpatient cover, pre-existing and chronic conditions.
  • Coverage of cancer and related Specialist Patient Support Programme*
  • Access to MYAXA app to have all your healthcare requirements in one simple place including your electronic healthcare card.

 

*covering healthcare services, investigations and treatments for Cancer (As per DHA list of cancer conditions) and Viral Hepatitis and associated complication. This applies for cases eligible for and enrolled under the DHA launched Patient Support Program, however, the coverage would be as per the terms and conditions of the program.

Additional benefits

Worldwide emergency medical assistance

Our evacuation and repatriation services are available for you 24- hours a day, 365-days a year, anywhere in the world. International Emergency Medical Assistance is available on Global, Regional and Gold plans only.

 

Personal accident

This cover is included in your health plan. It provides a lump sum amount ranging from AED 25,000- 150,000 in case of accidental death.

 

Good to know:

In case you require any medical assistance, please feel free to contact us on the following number +971 4 507 4000 at any time mentioned on the back of your medical card.

We are closer to you than you think. We have a dedicated team to help you with your claim. You can get in touch with us through various touchpoints.

 

For endorsement or cancelation requests click Here.

 

For claims requests:

1. Call 800 AXA (292) and one of our customer service representatives will guide you through your claim

2. Submit and manage your claim through these links: