Step 1

Have your membership card at hand.

Step 2

Identify the product corresponding to your membership and click on the corresponding tab below.

Step 3

Once you are on the dedicated tab, identify the two first digit numbers of your policy number to get to the right documents.

If you are facing difficulties to find your documents, you can call 800 2926 for assistance.

 

Download your Reimbursement Form here
Download your International Emergency Medical Assistance here

Smart Health
Product
First 2 digits of your policy number
Material
Smart Health New
Smart Health New 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
Health Secure
Product
First 2 digits of your policy number
Material
Health Secure
Health Secure 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
Group Plans
Product
First 2 digits of your policy number
Material
Group Plan 12 (Abu Dhabi)
13, 14, 15 (Dubai & Northern Emirates)
60, 64, 65, 66, 75 (Outside UAE)
Dear valued member,

If you wish to retrieve your policy handbook, please reach out to us on relevant to your policy as below:

For GULF Signature dial UAE: 800 2926, International: +971 4 507 4000 or send us an email on: mcs@axa-gulf.com

For GULF Privilege dial UAE: 800 292 847, International: +971 800 292 847 or send us an email on: axavip@axa-gulf.com
Essential Benefits Plan
Network
AQUA or Jade or Maxcare
Material
Essential Benefits Plan
Essential Benefits Plan 13, 14, 15 (Dubai)