Car insurance value added services and benefits

Airport pickup and drop-off

Once a year, you can avail two free services to the airport (one pickup and drop off, two pickups or two drop-offs). Call 800 292 and choose option 3 for the Roadside Assistance Service.

Call Now

Car service pickup and drop-off

Once a year, you can avail one free pickup  and drop-off service to the service workshop when your car requires service within the same emirate.

Call 800 292 and choose option 3 for the Roadside Assistance Service.

Call Now

Europcar discount on international car rental

Get 15% discount on international car rental bookings from Europcar. (Except US & Canada)

Visit the below link for booking.

BOOK YOUR CAR NOW

Europcar Dubai discount on local car rental

Get discounted rates for local car rentals from Europcar Dubai for personal use.

Call 04 8871113 or 052 9882291 and mention your AXA Car Policy number.

CALL NOW

Inspection service for car registration renewal

AXA offers you one free pickup and one free delivery service of your car to the registration center when you intend to inspect it before renewing the registration.

Submit your request and our provider will contact you to confirm the date and the time of the service.

Please call 800 292 and dial option 4 to speak to our claims team.

BOOK NOW

And More ....

Hire car service:

Get a complimentary car (if mentioned in your policy schedule), whilst your vehicle is undergoing repairs following an accident.

Hire Car can only be provided to the insured and/or spouse subject to us accepting your claim.

 

Car repair pickup and delivery:

AXA will arrange the pickup of the insured vehicle  (if the service mentioned in your policy schedule) from the location of request to the workshop, and have it delivered back to you upon completion of the repair.

 

Please call 800 292 and dial option 4 to speak to our claims team or visit our branch on Sheikh Zayed Road.

BOOK NOW

Frequently Asked Questions

Please call 800 AXA (292) and dial option 4 to speak to our claims team.

When you call us, please provide us with the policy number to confirm the service. The insured vehicle will be taken for inspection only once. If due to any reason, the vehicle needs to be taken more than once, and you will be charged an extra fee. It is your responsibility to make sure all the fines are paid in advance. Please note that the inspection cost will not be bared by AXA.

Hire Car - documents required 

Copy of the Emirates ID

Copy of the driving license

Copy of the passport and visa

Copy of credit card

 

Inspection service - documents required

Copy of the Emirates ID

Copy of the driving license

Copy of the passport and visa

Original old registration card

The car repair pickup and delivery service is a one-time service, so please note the following:

 

- This service is not valid for motor cycles, commercial vehicles, pickup trucks and vans.

 

- Booking must be within the same emirate.

 

- Service centre charges/excess charges to be borne by the customer and paid directly to the service centre.

Airport pickup and drop-off is a two-time service, so please note the following:

- You can choose either two pickups and two drop-offs or one pickup and one drop-off.

- Not more than four passengers and four bags will be considered for free service.

- Intercity service is not available for this program, except pick-up or drop-off service between Sharjah and Dubai or Dubai and Sharjah which will have a distance cap of 40KMS. Example: If the customer lives in Dubai but wants to be dropped-off to Abu-Dhabi or Ras-Al- Khaimah airport, then this is not covered.

Booking must be booked 48 hours prior to requirement of the service.